Shipping policy

Every Etherlotus piece is made to order just for you, so please allow a little extra time for production before your order ships.

  • FREE standard shipping on all US orders over $99!
  • FREE shipping on International orders over $150!
  • Worldwide shipping available
  • Guaranteed safe and secure checkout
  • Orders are typically shipped within 3 business days of placing your order
  • Once shipped, 4 to 7 business days for US domestic orders
  • 10 to 30 day shipping for international orders depending on customs clearance

International orders may be subject to import duties and customs fees, which are the responsibility of the recipient. You will receive a tracking number by email once your order ships.

Please double-check your shipping address before placing your order. Address changes are only possible within 4 hours of purchase and before production begins. We are not responsible for packages shipped to incorrect addresses.

Delivery timeframes are estimates and may be affected by carrier delays, weather, customs processing, or holiday seasons.

If your package is marked as delivered but not received, please check with neighbors or building management, then contact your carrier directly. Reach us at support@etherlotus.com with your order number if you need further help.

Cancellations are only possible within 4 hours of order placement and before production begins. 🪷